Refund Policy

Last updated: June 30, 2025

1. Overview

At XSOFTIX, we strive to ensure customer satisfaction. If you're not fully satisfied with your purchase, you may request a refund in accordance with the terms outlined below.

2. Eligibility

We offer refunds for subscription-based software purchases made through our website, provided that the request is submitted within 14 calendar days of the original purchase date.

3. Requesting a Refund

To request a refund, please contact our support team by email at support@xsoftix.app with the following information:

• Your full name
• Order ID or receipt
• Reason for the refund request (optional but appreciated)

4. Processing Time

Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 7–10 business days.

5. Exceptions

• No refunds will be granted after the 14-day period.
• Repeated refund requests from the same customer may be denied.

6. Contact

If you have any questions about our refund policy, please contact us at support@xsoftix.app.