Privacy Policy

Last updated: June 30, 2025

1. Introduction

This Privacy Policy describes how XSOFTIX collects, uses, and protects your personal data when you use our website and services.

2. Data We Collect

  • Contact information (name, email address)
  • Account details (username, password)
  • Transaction information (payment ID, subscription dates)
  • Technical data (IP address, browser type, operating system)

3. How We Use Your Data

  • To deliver our services and provide support
  • To process payments and manage subscriptions
  • To improve and personalize your experience
  • To comply with legal obligations

4. Cookies

We use cookies to enhance user experience and analyze site traffic. You can manage or disable cookies in your browser settings.

5. Data Security

We use industry-standard encryption and access control methods to protect your data. However, no method of transmission over the internet is completely secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to comply with legal, tax, or reporting requirements.

7. Your Rights (UK/EU)

If you are located in the UK or EU, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict our processing
  • Withdraw consent at any time
  • Lodge a complaint with the UK ICO or your local data protection authority

8. Third Parties

We may share your data with trusted third-party services such as payment processors or analytics platforms, solely for the purposes described in this policy.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated "Last updated" date.

10. Contact

If you have any questions or requests regarding your personal data, please contact us at support@xsoftix.app.